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PRIVACY POLICY

INTRODUCTION

Your privacy is important to us, so through this document we explain what data we collect from users, how we use it and for what purpose, among other indications.

For your information, we will never ask for more information than we really need for the requested services; we will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for any purpose not previously indicated.

As users, you should carefully read this Privacy Policy on a regular basis and whenever you enter your personal data, since this document may undergo modifications, as the provider may change any type of information that may appear on the website to comply with regulations or update the policy, without the obligation to give prior notice or inform users of such obligations, publication on the provider’s website being sufficient.

DATA CONTROLLER:

Corporate Name: ALQUILER AINA CAR, S.L.
Registered Address: C/ Joaquín Costa, 50, 08206, Sabadell, Barcelona
NIF (Tax ID): B61556817
Telephone: 937 273 907
E-Mail: atenció.alclient@ainacar.cat

ALQUILER AINA CAR, S.L., as the party responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and other current regulations on the protection of personal data, and by Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organizational security measures to guarantee and protect the confidentiality, integrity and availability of the data provided.

METHOD OF OBTAINING DATA, WHAT DATA WE COLLECT AND FOR WHAT PURPOSE:

The data we collect, how we obtain it, and the purpose of the processing are as follows:
1. Contact forms:
Required data: name, email, phone
Purpose: to respond to queries and/or provide information requested by the User
Legal basis: user’s consent
2. Quote request forms:
Required data: name, email, phone, company, address
Purpose: to send you the requested quote
Legal basis: data subject’s consent
3. Newsletter subscription forms:
Required data: first name and last name, email
Purpose: to send you commercial information of interest about our products and/or services via email
Legal basis: user’s consent
4. If you contract the service through our website:
Required data: full name, date of birth, National ID (DNI), address, email, phone, and information about a credit or debit card.
Purpose: contracting our service/purchasing our product
Legal basis: user’s consent
5. WhatsApp:
Its use is detailed in the WhatsApp section of this policy.
The photographs posted on the website are the property of ALQUILER AINA CAR, S.L.

You may revoke your consent at any time by sending a message with the subject "Unsubscribe" to the email indicated above.

In accordance with the LSSICE, ALQUILER AINA CAR, S.L. does not engage in SPAM practices; therefore, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in all communications you receive from the provider, the user has the possibility to expressly cancel their consent to receive our communications.

We will not process your personal data for any purpose other than those described, except by legal obligation or court order.

You will not be subject to decisions based on automated processing that produce effects on your data.

DATA RETENTION PERIOD:

Your data will be kept for as long as the commercial relationship with us lasts or until you exercise your right of cancellation or objection, or restriction of processing. However, we will retain your data for the periods legally provided for in the applicable regulations.

RECIPIENTS OF DISCLOSURES OR TRANSFERS:

ALQUILER AINA CAR, S.L. does not carry out any transfer or communication of data either within or outside the EU. The provider will only supply information to law enforcement agencies under a court order or by obligation of a legal rule, without prejudice to being able to block or cancel your account if there are indications of the commission of any offence by the user. The information provided will be only that which the provider has at that time.

The information you provide through this website will be hosted on the servers of ALQUILER AINA CAR, S.L., contracted with the company ELBA SISTEMAS 2020, S.L., NIF B67620815, with registered office at Anna mogas, 76, 08415, Bigues i Riells, Barcelona, which provides the web hosting service. The processing of the entity’s data is regulated by a data processing agreement between the provider and this company.

Likewise, the provider uses certain tools to provide services necessary for the development of the activity and may store your data. These tools are as follows:

Google Analytics: to carry out analysis and measurement of how users use the website through cookies. The information that these cookies generate and collect about use (including the IP address) will be directly transmitted to and stored by Google Inc., located in Delaware, 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"), on its servers in the United States.

RIGHTS OF DATA SUBJECTS:

As a user/data subject, you may request to exercise the following rights before ALQUILER AINA CAR, S.L. by submitting a written request to the postal address stated in the header or by sending an email to atenció.alclient@ainacar.cat, indicating as the Subject: "DATA PROTECTION: RIGHTS OF DATA SUBJECTS".
  • Right of access: allows the data subject to know and obtain information about their personal data undergoing processing.
  • Right to rectification: allows errors to be corrected and data that prove to be inaccurate or incomplete to be amended.
  • Right to erasure: allows data that are inadequate or excessive to be deleted.
  • Right to object: the data subject’s right to prevent the processing of their personal data or to stop such processing.
  • Restriction of processing: involves marking the personal data stored in order to limit its future processing for the exercise or defence of claims.
  • Data portability: provision of the data undergoing processing to the data subject so that they can transmit it to another controller, without hindrance.
  • Right not to be subject to automated individual decisions (including profiling): the right not to be subject to a decision based solely on automated processing that produces effects or significantly affects the individual.
As a user, you have the right to withdraw the consent given at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
You also have the right to lodge a complaint with the supervisory authority if you consider that your rights regarding the protection of your data may have been violated (aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES:
The data you provide will be processed confidentially. The provider has adopted all the technical and organizational measures and all the necessary protection levels to ensure security in the processing of data and to prevent its alteration, loss, theft, processing or unauthorized access, in accordance with the state of the art and the nature of the data stored. It is also guaranteed that processing and recording in files, programs, systems or equipment, premises and centres comply with the requirements and conditions of integrity and security established in the applicable regulations.
LANGUAGE
The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version will prevail.
SOCIAL NETWORKS
We inform you that ALQUILER AINA CAR, S.L. may have a presence on social networks. The processing of data carried out on people who become followers on social networks (and/or create any link or connection action through social networks) of the official pages of ALQUILER AINA CAR, S.L. will be governed by this section, as well as by those terms of use, privacy policies and access rules belonging to the social network that apply in each case and have been previously accepted by the user.

ALQUILER AINA CAR, S.L. will process your data for the purposes of properly managing its presence on the social network, informing about activities, products or services of the provider, as well as for any other purpose permitted by the rules of the Social Networks.

The publication of content is prohibited:
- That is allegedly unlawful under national, EU or international regulations or that engages in allegedly unlawful activities or contravenes the principles of good faith.
That infringes the fundamental rights of individuals, is discourteous on the network, annoys or may generate negative opinions among our users or third parties and, in general, any content that ALQUILER AINA CAR, S.L. considers inappropriate.
- And, in general, that contravenes the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Likewise, ALQUILER AINA CAR, S.L. reserves the power to remove, without prior notice from the website or the corporate social network, any content it deems inappropriate.

In any case, if you send personal information through the social network, ALQUILER AINA CAR, S.L. is exempt from liability regarding the security measures applicable to this platform and the user, should they wish to know them, must consult the corresponding specific conditions of the network in question.
WHATSAPP
The processing of data carried out on people who make an enquiry through the WhatsApp of ALQUILER AINA CAR, S.L. will be governed by this section, as well as by those terms of use, privacy policies and access rules belonging to the application that apply in each case and have been previously accepted by the user. ALQUILER AINA CAR, S.L. will process your data for the purpose of properly managing your enquiry, as well as for any other purpose related to the administrative management of the service. The use of ALQUILER AINA CAR, S.L.’s WhatsApp for sending content that is not necessary for responding to the enquiry, or that is unlawful under national or international regulations that infringes the fundamental rights of individuals, and in general that contravenes the principles of legality, honesty, responsibility, protection of privacy, consumer protection and intellectual and industrial property rights, is prohibited.
CHANGES TO THIS PRIVACY POLICY
ALQUILER AINA CAR, S.L. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.
REVOCABILITY
The consent given, both for processing and for the transfer of data of data subjects, is revocable at any time by notifying ALQUILER AINA CAR, S.L. under the terms established in this Policy for the exercise of rights. This revocation will in no case have retroactive effect.
LEGISLATION
In general, the relationships between ALQUILER AINA CAR, S.L. and Users of its telematic services present on this website are subject to Spanish law and jurisdiction, to which the parties expressly submit, the Courts and Tribunals of the provider’s domicile (if not considered a consumer for the purposes of the TRLGDCU) or those of the user (if considered a consumer for the purposes of the TRLGDCU) being competent to resolve all disputes arising from or related to its use.

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